Legal
Privacy notice
How Glyndwr Consulting collects, uses and protects your personal information.
Last updated: 16 October 2026
Who we are
Glyndwr Consulting Ltd is a quantity surveying practice registered in England and Wales (company number 11297449). Our registered office is at Agincourt House, 14 Clytha Park Road, Newport, NP20 4PB, and our office is at Suite 11G, Eastern Business Park, Cardiff, CF3 5EA.
We are the controller of the personal data described in this notice. If you have any questions about how we use your information, email info@glyndwrconsulting.co.uk or call 02920 099609.
What information we collect
When you contact us. If you use our contact form, email or phone us, we collect your name, email address, phone number and anything you tell us in your message.
When you work with us. If you are a client, supplier or contractor, we hold business contact details for the people we deal with, along with project correspondence and records.
When you visit our website. With your consent, we use Google Analytics to understand how people use the site. This collects information such as pages visited, time on site, device and browser type, and approximate location. Our web host also keeps standard server logs, including IP addresses, to keep the site secure.
Why we use it and our lawful basis
| What we do | Lawful basis |
|---|---|
| Reply to your enquiry and discuss a possible project | Legitimate interests |
| Deliver our services and manage contracts | Contract |
| Keep financial and project records | Legal obligation |
| Measure how our website is used (Google Analytics) | Consent |
| Keep the website secure | Legitimate interests |
We do not sell your data, and we do not use it for automated decision making.
Cookies and third-party services
Our website uses:
- Essential cookies to make the site work and remember your cookie choice. These do not need consent.
- Google Analytics cookies, which are only set if you accept them.
Some pages load content from other companies, which may receive your IP address:
- Google Fonts, for the typefaces used on the site
- OpenStreetMap, for the map on our contact page
- Tree-Nation, for the tree counter on our decarbonisation page
You can change your cookie choice at any time using the Cookie settings link in the footer, or block cookies in your browser settings.
Who we share it with
We only share your information where we need to, with:
- our IT, email and website hosting providers (123 Reg for website hosting, and Microsoft 365 for email)
- Google, for website analytics, if you have consented
- professional advisers such as accountants and insurers
- others where the law requires it
Some of these providers may store data outside the UK. Where they do, we make sure appropriate safeguards are in place, such as the UK International Data Transfer Agreement or an adequacy decision.
How long we keep it
- Enquiries that don’t lead to work: up to 2 years
- Client and project records: 6 years after the project ends, or longer if a contract requires it (for example 12 years for a deed)
- Analytics data: 14 months
Your rights
You have the right to:
- ask for a copy of the information we hold about you
- ask us to correct or delete it
- object to or restrict how we use it
- ask us to transfer it to you or another organisation
- withdraw consent at any time, where we rely on consent
To use any of these rights, contact us using the details above. We will reply within one month. There is normally no charge.
Complaints
If you are unhappy with how we have handled your information, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.
Changes to this notice
We may update this notice from time to time. The latest version will always be on this page.